Terms and Conditions

1.0 Introduction

Please read these Terms of Use ("Terms") carefully as by commencing work with Admin To The Arts ("Business") indicates that you accept these Terms as being the basis of the agreement between Admin To The Arts ("Me", "I") and you ("You") covering use of all of our services and packages ("Services") and you agree to be bound by these Terms.

These Terms may be updated or changed from time to time. Registered clients will be made aware of any changes.

 

Admin To The Arts will not undertake any work that is illegal or deemed inappropriate.

2.0 Terms of Work

Emailed quotations for adhoc / freelance work, outside of our standard hourly and monthly support packages, are valid for one month.

 

Once you have agreed to the price stated by me in your emailed quotation and the work requirements and deadline have been agreed and signed upon by both parties in your Unique Agreement of Work Plan, I will then complete the work to the specification, within the time-scale agreed. I will collaborate and feedback to you with any questions, clarification points and suggestions and I will always proofread all work before it is returned.

The final proofreading of all work is the sole responsibility of the client. However, any mistakes will be corrected free of charge if returned within 7 calendar days.

Any further alterations or specification changes by the client after submission of the completed work and if the initial agreed time has been used, further changes will be charged at the normal rates.

3.0 Production of Work

All text documents will be produced and worked on using Microsoft Word, unless otherwise agreed. Any editing will be undertaken using the 'Track Changes' option which will allow you to approve or reject edits made by Admin To The Arts once the document has been returned to you.

Comments may also be used if additional clarification is required or suggestions are made for consideration.

Microsoft Excel will be used for the creation of all spreadsheets unless otherwise requested. 

4.0 Confidentiality Agreement

I adhere to strict confidentiality terms and will not disclose any information regarding you or your company at any time before, during or after work has been carried out. I do not pass or sell client information on to third parties.

In some cases, Admin To The Arts may request to use a piece of work as part of my expanding portfolio or as a work example for another client. However, no confidential data will be displayed in the example, and I will require your permission in writing before doing so. If you do not agree to allow the use of the work as an example piece, it will never be used as one.

I am also happy to sign an NDA (Non-Disclosure Agreement) if required.

5.0 Payment Terms

Hourly Rate - All clients will be charged to the nearest 15 minutes. Invoices are raised once work and time has been agreed, with a 7-day payment period.

'Free Your Time' Packages - Invoices are raised once a start date has been agreed and 4 weekly thereafter. If this falls on a weekend, it will be raised on the final Friday of the month, with a 7-day payment period. Once paid, your hours are secured and will take precedence over any ad-hoc work which comes in.

 

Payments are required up-front before any work can commence, unless otherwise agreed. Clients will be provided with a proforma invoice containing payment details. Monthly plans roll-over every calendar month from the plan start date. Plans can be cancelled at anytime without incurring any additional fees.

However, all payments received are considered fully earned and non-refundable. If cancelling part-way through a plan, no refund will be issued. 

 

For large mailouts, all postage and printing will be charged at cost.

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All mileage & parking charges will be additional.

5.1 Late Payment

Any late payments, unless previously discussed and agreed, (payments not made within 7 days of receipt of an invoice) will incur a £10 fixed charge. If an invoice is outstanding for more than 14 days we will not carry out any work for the client until the outstanding amount is paid in full.

5.2 Discounts

• Referral Discount - To qualify for this offer, the new client must specify the active client who made the referral at the point of contact. Admin To The Arts will apply a 10% discount to the referring client's invoice following the first paid invoice of the new client. Admin To The Arts reserve the right to refuse a discount to any client.

5.3 'Free Your Time' Monthly Support Packages and Hourly Rates

You may terminate your working contract with Admin To The Arts by notifying me via email samshulver.business@outlook.com. Following termination of our working agreement, all data that I have for you will be removed from my systems. If you decide to work with me again in future, you will need to re-supply your information. 

You agree that if, at my sole discretion, you have breached any of these Terms, I may terminate your working agreement with me. In the event that a working contract is terminated, no refund will be given for any prepaid work.

If a package is terminated by you or me, in accordance with the terms set out above, you agree that you will not be entitled to any refund for the remaining package/plan term. 

 

My core hours are Monday-Friday 10am to 6pm. As a freelancer I may work outside of these hours if previously agreed. I may not be able to honour same day work if I have previous work commitments.

6.0 Indemnity

You agree to defend, indemnify, and hold harmless Admin To The Arts or Samantha Shulver, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from your use of our Service or your breach of these Terms.

7.0 Company Information

Admin To The Arts is a trading name of Samantha Shulver. A HMRC registered Sole Trader operating from: 461 The Ridge, Hastings, East Sussex TN34 2RT.

 

Admin To The Arts is insured by Markel Direct including Professional Indemnity; Public Liability and Cyber & Data Risks. Please contact me if you require a copy of our current certificates of cover and policy terms.

8.0 Governing Law and Jurisdiction

The parties irrevocably agree that this agreement shall be governed by the laws of England and that the Courts of England have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).