Privacy Policy

Our contact details

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Name: Samantha Shulver

Address: 461 The Ridge, Hastings, East Sussex, TN34 2RT

Phone Number: 07803397718

E-mail: samshulver.business@outlook.com

Completed 15/11/2022, reviewed 14/01/2024

ICO Registration: ZB450314
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This Privacy Policy applies to you, the User of this website, and Admin To The Arts / Samantha Shulver, the owner of this website, developed with Wix.com. This Privacy Policy applies to our use of any, and all Data collected by us in relation to your use of the Website and any Services undertaken therein.

We value your trust and as such are committed to ensuring that your privacy is always protected. Our website features a valid SSL certificate, meaning that all information sent via our contact form is private and secure. 

This Policy defines how we use and protect Data collected by us in relation to your use of this Website and any Services provided therein.

Data is collected and stored in compliance with the EU General Data Protection Regulation (GDPR) and, unless we are obliged by law to do so, your Data will not be disclosed to third parties.

Data We Collect

We collect only such Data as is necessary to provide you with the best possible service.

As stated via our pop-up Cookies Acknowledgement, you consent to the use of cookies, if you continue to use our website. Please note that we only use Cookies to collect statistics about how you use our site e.g. which web pages you visited and for how long. None of the Cookies set by the Website jeopardise your privacy in any way and no personal data is collected.

If you contact us, we will collect your name and any contact details you provide in a spreadsheet which will be deleted 6months after final contact. Details include, but not limited to: -​

• email address

• contact telephone number

• postal address

• Initial contact information

 

If you require us to access email/social media accounts, we will request that we are set up as a delegate. If in some circumstances we need to use your log in details, this information will not be stored on a computer, and we may need to request this several times.  If access is required over a longer period, it will be saved via the Microsoft Edge tool and removed as soon as the work is completed.

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How to handle your cookies?

If you do not want us to use cookies in order to improve your user experience you can easily shut off this function.

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Most browsers will allow you to handle how you wish for cookies to be used. Through the settings in your browser, You can accept, refuse or delete cookies at all times, or those from providers that website owners use i.e. third party cookies or those from specific websites. Each browser’s website should contain instructions on how you can do this.

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Please note that if you choose to block cookies the functionality of the Website may be affected and any preferences you have may be lost.

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For further information please refer to: What are cookies and similar technologies? | ICO

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Why We Collect the Data

We collect statistics about your use of our website via Cookies to enable us to refine our service offering e.g. by removing pages which are rarely visited and adding further detail to pages which are more frequently visited by users.

We request Data from you to enable us to respond to a request from you for information, to enable us to complete work as requested by you and, occasionally, send you important updates about changes to our operating hours, holidays, services and pricing. 

We will only store personal Data if you have contacted our services. We will remove any personal Data for customers who we have not done business with in the previous 6 months. This includes removing ourselves from your social media accounts or requesting that you do this where we are unable. We will check this every month to ensure that Data is accurate and up to date. 

Security

We are committed to ensuring that your Data is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure Data collected online.

Our website provider Wix.com and our website is SSL certified, meaning that any personal data you send via any of our contact forms will be encrypted and secure. 

Third-Party Services

We do employ the use of third-party services for certain procedures. The providers of such services do have access to certain personal Data provided by Users of this Web Site. All Data used by such parties is used only to the extent required by them to perform the services that Admin To The Arts requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the EU General Data Protection Regulation (GDPR).

A full list of these can be found below:

Dropbox - client file storage 
Google - client file storage/password storage/analytics/email management 
Outlook - email management
Wix.com - website management
Facebook - marketing
Linked In - marketing
Instagram - marketing

You Tube - Marketing

Linktree - Marketing

Public Content and Social Media

If you provide us with a testimonial, with your consent, we may post it on our Site or in other materials and media, along with your name. If you want your testimonial removed, please contact us at samshulver.business@outlook.com. 

You may engage with us through social media sites. When you engage with us on these sites, we may have access to certain information about your account (e.g., name, username). These sites may collect your IP address, how you’re engaging with us, and may use cookies to enable the site to function properly. We may use this information to personalise your experience and to provide you with other products or services you may request.

Notification of Privacy Policy Changes
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We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email prior to the change becoming effective. We encourage you to periodically review our Privacy Policy for the latest information on our privacy practices. Please note that you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

 

Your Data Protection Rights

 

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.

• Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

• Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us by email samshulver.business@outlook.com if you wish to make a request.

 

How to complain

 

If you have any concerns about our use of your personal information, you can make a complaint to us at samshulver.business@outlook.com.

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk